Privacy Policy for the App “Auto Call Helper”

Last Updated:10.11.2025

We take the protection of personal data seriously. This privacy policy explains what data we collect when users use the app Auto Call Helper, how we use it, and what rights users have regarding their data.

1. Controller

Company / Responsible Entity
SB-Techworks Karim Belkacem
Lilienthalstraße 38
93049 Regensburg
Germany

Email: info@sb-techworks.de
Phone: +4994146395983

2. Purpose of the App

The app “Auto Call Helper” assists users in organizing and executing outgoing phone calls. The app does not perform automated marketing calls without user interaction.

3. Data We Collect

The app processes only the data required for its operation.

3.1. Local Processing of Contacts

  • Access to contacts (optional)
  • Purpose: enable selecting and calling contacts directly from the app
  • Storage: local on the user’s device only
  • No contacts are transmitted to us or third parties

3.2. Calling Function

  • The app can start phone calls on the device
  • No call logs or phone numbers are stored or transferred

3.3. Firebase Analytics / Crashlytics (optional)

If users give consent, the app may use Firebase Analytics and Firebase Crashlytics.

Firebase Analytics helps analyze anonymized app usage to improve functionality. Data may include:

  • App interactions (navigation, feature usage)
  • Device information (model, OS version)
  • Region (country-level only, no precise location)

Firebase Crashlytics processes technical crash data:

  • Device type, OS version
  • Time of crash
  • Anonymous technical logs

Firebase is operated by:
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Data may be transferred to the United States. Google is certified under the EU–US Data Privacy Framework.

Legal basis: Art. 6(1)(a) GDPR (consent).

Users can withdraw their consent at any time in the app settings.

4. App Permissions

The app may require the following permissions depending on user actions:

Permission Purpose Data Handling
Phone / „CALL_PHONE“ Initiate phone calls Local only, no server connection
Contacts (optional) Select and call contacts Local only on device

Permissions can be revoked at any time via the device system settings.

5. Data Sharing with Third Parties

We do not share personal data with third parties, except:

  • When users explicitly consent
  • If required by law (e.g., authority request)

No selling of data. No advertising tracking.

6. Data Storage

We do not store personal data on our servers. All data remains on the user’s device.

7. Legal Basis under GDPR

  • Art. 6(1)(a) GDPR – Consent
  • Art. 6(1)(b) GDPR – Contract performance (providing the app)

8. User Rights

Users have the following GDPR rights:

  • Right of access (Art. 15 GDPR)
  • Right to rectification (Art. 16 GDPR)
  • Right to erasure (Art. 17 GDPR)
  • Right to restriction of processing (Art. 18 GDPR)
  • Right to data portability (Art. 20 GDPR)
  • Right to withdraw consent (Art. 7 GDPR)
  • Right to lodge a complaint (Art. 77 GDPR)

Users may lodge complaints with their local data protection authority.

9. Changes to This Privacy Policy

We may update this privacy policy at any time. The latest version is always available in the app.

10. Contact

For privacy-related inquiries or to exercise your rights, please contact:

Email: info@sb-techworks.de

Thank you for using our app.