Terms and Conditions (T&C) for the App “Auto Call Helper”

Effective: December 2025

1. Scope of Application

These Terms and Conditions govern the use of the mobile application „Auto Call Helper“ (hereinafter „App“). By downloading, installing, or using the App, users agree to these Terms and Conditions.

2. Provider Information

SB-Techworks Inh. Karim Belkacem, Lilienthalstr. 38, 93049 Regensburg, Germany

3. Scope of Services

The App allows users to organize, schedule, and automatically or semi-automatically trigger phone calls via the user’s device. The App serves solely as a technical assistance tool and does not replace the user’s own decisions.

The App must not be used for unlawful purposes, including but not limited to:

• automated marketing calls („cold calls“),
• mass calls without the consent of recipients,
• actions that violate telecommunications, privacy, or competition law.

Users are fully responsible for all calls triggered through the App.

4. User Obligations

Users agree to:

• use the App only in compliance with applicable laws,
• dial only legally permissible numbers,
• refrain from using automated functions for harassment or unlawful purposes,
• maintain the necessary device permissions and settings.

5. Costs, Payment & Subscriptions

The App may be offered as a paid download as well as with monthly and annual subscription plans.

5.1 One-Time Purchase

The purchase price is displayed in the Google Play Store at the time of purchase. Billing and refunds are handled exclusively through Google Play.

5.2 Subscriptions (Monthly & Annual)

Subscriptions automatically renew unless cancelled at least 24 hours before the end of the current period.
Payment is made via the user’s store account.
The renewal price corresponds to the price displayed at the time of purchase.
Charges for renewal occur within the last 24 hours of the current billing period.

5.3 Subscription Management & Cancellation

Managing or cancelling subscriptions is possible only via the Google Play Store subscription settings.
The provider of the App cannot process cancellations or refunds directly.

5.4 Refunds

Refunds for purchases or subscriptions are handled exclusively by Google Play Store.

6. Technical Requirements

Using the App requires a compatible smartphone and an active mobile or VoIP plan. The provider is not responsible for:

• device incompatibilities,
• telephone costs,
• restrictions imposed by the network provider.

7. Liability

The provider is liable only for damages caused by intentional or grossly negligent behavior.
In the case of slight negligence, the provider is only liable for the breach of essential contractual obligations (cardinal duties) and only for foreseeable, contract-typical damage.

There is no liability for damages resulting from:

• unlawful use of the App,
• automated call functions configured or triggered by users,
• incorrect number entries,
• restrictions or malfunctions of the device or operating system.

8. Data Protection

Processing of personal data is carried out in accordance with the separate Privacy Policy, accessible in the App and on the Google Play Store.

9. App Availability

The provider strives for uninterrupted operation but cannot guarantee constant availability. Maintenance, updates, or technical issues may temporarily limit usage.

10. Changes to the App and T&C

The provider reserves the right to change the App or these Terms and Conditions. Significant changes will be communicated to users in an appropriate manner. Continued use of the App constitutes acceptance of the changes.

11. Right of Withdrawal

The separate Withdrawal Policy for digital content and subscriptions applies.

12. Governing Law & Jurisdiction

These Terms are governed by the law of the Federal Republic of Germany. The court of jurisdiction, as far as legally permissible, is the provider’s place of business.

13. Contact

For questions regarding these Terms, please contact:

SB-Techworks Inh. Karim Belkacem
Lilienthalstr. 38
93049 Regensburg
Germany
Email: info@sb-techworks.de